Terms & Conditions

By registering and placing an order with Brazilian Bond Builder Australia, you give us permission to add your contact details to our database so we can send through correspondence that relates to ordering, invoicing, shipping and marketing purposes.
If you have previously agreed to us using your personal information to contact you, you can change your mind at any time by contacting us or by selecting an available unsubscribe option.

Pricing


All pricing is stated in Australian Dollars (AUD$) and is GST inclusive. Prices are subject to change without notice.
The current price of each product is shown on the website at the time you place your order.

 

Retail and Trade Sites


We sell to both public, and Hair Professionals, and for this reason, there are certain processes involved. Due to manufacturer requirements, there are some products that are exclusive to trade only. If you are qualified, or in training, within the Hair Industry, you will need to register for a trade account in order to purchase these products.


Trade Account


Trade accounts have access to Sales & Technical Representatives, who can provide specialist advice such as in-depth product knowledge and training as well as to communicate any special offers that we have available.
To access these resources, you have supplied evidence of trade qualification via this website.
Professional use only products are to be used by qualified or in training hairdressers only.
All products are to be used in accordance to the products/manufacturers guidelines.

 

Order Cancellations


If you wish to cancel your order, we will be happy to accommodate only if the order has not been shipped. We will gladly refund the amount charged by the method in which it was originally paid providing that the order has not been shipped.
Order cancellations need to be submitted in writing to info@brazilianbondbuilderb3.com.au

 

Payment


We accept all credit cards, After Pay and Zip Pay.

 

Returns


Please choose carefully. We do not give refunds if you simply change your mind or make a wrong selection. You can choose between a refund or exchange where goods are faulty and cannot be repaired.
Please retain your original receipt as proof of purchase.

 

Promotional Offers and Introductory kits


All promotional coupon codes, offers and discounts are for online use only and are valid for the specified time frame only. All promotional coupon codes are one time use only unless otherwise stated. All promotional coupon codes, offers and discounts cannot be applied once an order has been placed or retrospectively. Where stated, promotional coupon codes are not valid in conjunction with any other codes. Nor can they be applied to an invalid or failed order.
Introductory kits are available to trade accounts as once off purchase only.